At eTags, we take great pride in providing fast processing and exceptional customer support for those looking to renew their registration and more. eTags provides:
  • Digital copy of the vehicle registration card available once the order has shipped
  • Online renewal regardless of how many weeks or months the tags have been expired
  • FREE one time replacement if tags are lost in the mail.
  • FREE one time replacement of stolen sticker or plate (police report must be filed).
  • Order status updates sent by email, text message, and available via our status page.
  • Annual or bi-annual email or text reminders when it comes time to renew again.
  • Notification of issues barring you from completing the registration renewal.
  • Shipment out of state regardless of the registered mailing address on file with the DMV.

The Florida DMV allows vehicle owners’ to renew their registration up to 90 days before the current tags expire. Attempting to renew before then, will result in your order with us being canceled since you are not in your renewal period. Should your tags already be expired, you can renew via the eTags website no matter how many weeks, months, or years the tags have been expired. It is important to note that the Florida DMV will collect any unpaid fees as back taxes.

Yes, we provide the option to renew registrations for multiple vehicles at a time while only having to enter payment information once. Provide us with the license plate number, insurance information, make, and year of the vehicle as well as the owner’s name & birthday for each vehicle and check out when ready. When done this way, you can take advantage of a reduced service fee for every vehicle after the first.

The optional Rush Processing service ensures that your tags will be renewed before any non-rush orders that are placed within the same time-period. While non-rush orders may take up to 12 business hours to be processed (in other words, renewed), a Rush order is typically processed within 6 business hours. Rush Processing does not expedite the USPS shipping time but it does assure that your tags will be ready for shipment faster and that you’ll receive the digital copy of your registration card, or eTag, faster

Tags are shipped within 24 business hours of the order being processed and the digital copy of the registration card is received by email at the time the tags are shipped. Registrations are mailed via USPS First Class Mail which takes an average of three (3) to seven (7) business days. Shipping times may vary slightly depending on if the tags are being shipped out of state and the volume of mail received at your local post office among other things.

We must first verify what the registration fee will be for your vehicle with a state-licensed agency and this is done offline. Please read “How are Florida vehicle registration fees and taxes calculated?” for more information. Our service fees are provided immediately at checkout and upon placing your renewal order, we will verify your vehicle’s registration fee and email or text you the total charge when your order is processed. Once processed, this means your registration is renewed and you can view your total cost including the registration fee and our previously disclosed service fees.

Like in most states, the base tax in Florida is determined by the vehicle’s weight and use type among other things. Statutory fees are added to that which usally consists of county fees and fees collected for state programs. Additionally, there may be fees for late renewal, as well as fees if you own a personalized or specialty plate. When placing an order on the eTags renewal platform, you can estimate your vehicle’s registration fee by clicking on the “Estimate Fees” icon before entering your payment information and completing your order

If your renewal order has not yet been processed, the order can be canceled by calling or emailing our customer support team during business hours. Once an order is processed which means registration renewal fees have been transmitted to the state and the tags have been renewed, the order can be canceled within the hour by clicking on the link in your email or text which takes you to our status page. The cancel option will only be preset if you are within an hour of your tags having been processed

A renewal order can be canceled for several reasons and what needs to be done to resolve it depends on the issue. Once the issue is resolve, you can contact our support team to reopen your order or place a new order online
  • Unpaid Tolls: The toll agency needs to be paid directly. This can be Sunpass, Toll-By-Plate, E-Pass, THEA, MDX, or LeeWay. Once the overdue toll balance is paid, the registration hold is lifted within 24 to 72 hours at which point you can attempt to renew again.
  • Unpaid Tickets and License Issues: The County in which the ticket was issued or where the license was suspended must be contacted directly. In Florida, the agency in charge of this is usually the Clerk of Courts but the registration hold may have been issued by an agency in another state if that is where the infraction occurred. Once the ticket is paid, the registration hold is lifted within 24 to 72 hours at which point you can attempt to renew again. If you are not sure what county, state, or agency issued the ticket or license suspension, you can contact the state DMV at 850-617-2000 for more information.
  • Plate Issues: If the tag cannot be found or the name or vehicle make provided does not match, it will result in your order with us being canceled. This information can be updated by an eTags Account Manager and the order can be resubmitted for renewal. If the plate is “not attached” to the vehicle, this means that the last update or change that was made to the registration caused the tag to become digitally detached from being associated with your vehicle. This must be resolved with the Tax Collector in your county before you can renew. Additionally, please keep in mind that temporary tags cannot be renewed.
  • Insurance Issues: If valid vehicle insurance cannot be verified by the state DMV, if there is a laps in coverage, or if insurance information was not provided, you may not be able to renew. If insurance information was not provided with the order, you can place a new order online and include this information. If insurance was provided with the order, you must contact your insurance provider to assure they are digitally reporting valid insurance to the state DMV. Once that is resolved, you can attempt to renew again.
  • Payment Issues: If your tags are eligible for renewal but the payment for the total cannot be processed, your order will be automatically canceled. Payment issues can be the result of many different things from insufficient funds to denial by your bank based on strict or recently updated security settings. You can contact your bank or card company to resolve the issue and then contact our customer support team to reopen your order. You can also place a new order online if you would like to provide a new form of payment.

If you received a registration card that reflects an expiration date less 1 or 2 years from the date of the order, it may be because your registration is locked in to a 6 month renewal term. This means you are required to renew every 6 months and will continually be issue a 6 month registration. In order to change this, it must be done by your local Tax Collector or the state DMV. If you are not on a 6 month renewal term, you may be renewing late. The state DMV will collect the registration fee pertinent to your renewal period which is either every year on your birthday, every year on the day you first registered the vehicle, or every year on December 31st. Renewing after your expiration date does not change your expiration date. Additionally, it is important to note that the state DMV will collect registration fees for each year the registration was not renewed, known as Back Taxes, the time you next renew. It is necessary to either cancel the plate or suspend it to avoid paying back taxes on a tag that has or will not be in use.

If you are close to a year late renewing, the state will collect the fees do for that year and the following year and that will count as the 2 years. In this situation, your registration will expire within a little more than a year because the state is collecting for the last few months in which the registration was not paid. The other reason may be because you or one of the registered vehicle owner’s is active duty military. Active duty military can only renew for one year at a time.

eTags can ship your registration to whatever continental US address you provide us regardless of the mailing address the state DMV has on file. The address that appears on your registration card is what the state DMV has on file and does not affect our shipping process. In order to chance this address, you can do so online via GoRenew.com by ordering a registration card copy, a sticker replacement, or a renewal or you can contact your local Tax Collector for additional options to update your registered mailing address.

The state DMV has determined that it is time you be issued a new license plate because license plates must be replaced every 6 to 10 years. The replacement is necessary because license plates must be fully reflectorized to ensure visibility for law enforcement purposes as well as toll and intersection cameras. Once you receive your new license plate, you must place it and your new decal, or plate sticker, on your vehicle. You can dispose of your old license plate yourself or return it to your local tax collector in person or by mail. You can find location and contact information for your county here.

The eTags Customer support team is available Monday through Friday, 9 AM - 5 PM EST. You can reach one of our helpful and friendly customer service agents by phone at 888-633-5332 and pressing option 1 or via email at support@etags.com. You can also submit an online inquiry by visiting our contact page.

The eTags Customer support team is available Monday through Friday, 9 AM - 5 PM EST. You can reach one of our helpful and friendly customer service agents by phone at 888-633-5332 and pressing option 1 or via email at support@etags.com. You can also submit an online inquiry by visiting our contact page.

At eTags, we take great pride in providing an instant check of DMV fees, fast processing and exceptional customer support for those looking to renew their registration. eTags provides:
  • A downloadable copy of the registration card, or eTag, available within minutes after the order is submitted.
  • Multiple payment options including a flexible monthly payment plan option that still allows immediate renewal.
  • Order status updates sent by email and available via our status page.
  • Annual email reminders when it comes time to renew again.
  • Notification of issues barring you from completing the registration renewal.
  • A priority shipping option to anywhere within California, Arizona, and Nevada (no PO Boxes).

The California DMV allows vehicle owners’ to renew their registration up to 75 days before the current tags expire. Attempting to renew before then, will result in you being issued a replacement of your current tags. Should your tags already be expired, the DMV allows online renewal for up to 6 months after the expiration date. If your tags are more than 6 months expired, you will need to renew in person.

If standard shipping is selected, tags will be delivered to the address provided at the time of order within three (3) to seven (7) business days. If priority overnight shipping is selected:

  • Monday through Thursday before 3 PM; tags will be delivered to the address provided at the time of order the next day (not including Sundays).
  • Monday through Thursday after 3 PM; tags will be delivered to the address provided at the time of order within 2 days (not including Sundays
  • Friday; tags will be delivered to the address provided at the time of order the following business day (Monday, if not a federal holiday).

Yes, you can complete your transaction with us so that fees are posted to the DMV immediately showing that you have renewed. However, your registration cannot be printed and shipped until we receive smog verification although you will be able to print a temporary copy of your registration card. If smog is required, you can visit any authorized inspection station to have the smog test completed. Email us your smog certificate or smog certificate number so that we can mail out your registration. It is important to note that:

  1. eTags does not receive digital notification of smog completion. You must email or call or support team so that we can clear your smog.
  2. Smog certificates are good for 90 days after the completion of the test. We must receive notification of the completion of your smog within that time frame that you can avoid having to do a second smog test.

Not only do we offer payment by any major credit card including American Express, we are also the only ones to offer a flexible payment plan option. You can choose a 12 month payment plan through PayPal Credit while still being able to post fees to the DMV immediately. This means you can renew your tags right away and pay the total cost over time. Approval is simple, fast, and done from within our online renewal platform.

Yes, we can print you a replacement and mail it standard or priority mail to the address of your choice. As with the completion of renewals, replacement fees are instantly transmitted to the DMV and the replacement order cannot be canceled or reversed.

If smog is required or if the name of a registered owner was not provided at the time of order, this will cause delays in shipment. Smog verification needs to be emailed to us as well as verification of the name of the registered owner if required, before we can ship your tags. Our customer service team is constantly checking for these issues and following-up by phone and email to ensure delays are minimized.

If you selected standard shipping at the time of order, it may take 3 to 7 business days for you to receive your tags. If you selected priority shipping at the time of order, it will take 24 business hours for delivery and you will have a tracking number and can contact GSO directly for updates on delivery. While we are not responsible for non-delivery of tags once shipped, we will make sure to contact you if your tags are returned to us. If your tags are lost in the mail, you can obtain a fee replacement in person or by mail through the CA DMV. Our eTags customer support team can assist you with the proper paperwork.

While we work diligently to assure our online renewal platform works seamlessly, if you have experienced an error when trying to renew, please contact our customer support team. You may be attempting your renewal at a time when the DMV database is down. If you completed your order and received an error message only on the confirmation page, we will be able to complete your renewal automatically when the DMV database is back up. If you did not pass the payment page, you may try again at a later time. Sometimes though, the issue is as simple as correcting an invalid expiration date entered or verifying the address for a vehicle that is leased. However, for other issues related to registration suspensions, for example, you may need to contact the CA DMV directly to resolve this and renew.

To clear an insurance suspension, visit this page to do a vehicle inquiry. If required, you will be provided the option to pay a $15 insurance reinstatement fee. You can also call 1-800-777-0133 to have a phone agent with the DMV clear the insurance suspension. Once that has bene cleared and at least 24 hours has passed, you can attempt to resubmit your registration renewal order online. It is important to note that a registration suspension differs from an insurance suspension. A registration suspension occurs when an insurance suspension is not resolved within the required time frame. Should your registration be suspended, you will be required to clear the suspension and renew in person.

No. While you do have the option to pay the parking agency directly, unpaid parking ticket fees are collected at the time you renew. Once you pay your renewal and if you paid parking ticket fees with your renewal, the California DMV will disburse the appropriate payment to the parking agencies. Please keep in mind that you may receive a parking ticket invoice in the mail after you renew which may have been mailed out by the agency before you placed your order. Those should be ignored. However, if you receive a parking ticket after you renew:

  1. You should pay that fine with the parking ticket agency within 30 days to avoid the accumulation of late penalties.
  2. If your order is on hold because a smog verification was required, the parking tickets will need to be collected by eTags. Should you pay your parking tickets directly with the ticketing agency before we clear your smog, you will be required to obtain your official registration card and sticker at your local DMV. This is due to the fact that, when we go to clear your smog, the DMV will prompt us to collect the ticket fee you would have already paid. Since you have already paid it, the ticket fee payment requirement will need to be cleared by a DMV representative in person.

If you inadvertently submitted your renewal order more than once via our website, any duplicate charges are automatically voided within 24 hours. You will only be charged for each tag or vehicle we can successfully renew. If you were charged for your renewal by eTags and then by the DMV website or at a DMV office, the double payment needs to be refunded by the DMV. Once we collect registration fees, that is instantly transmitted to the DMV but they may not update their database to show that you are renewed for several hours which allows you or another authorized individual to submit payment again via another means. The duplicate registration card and sticker along with a completed refund form can be mailed or taken in person to a DMV office to obtain the refund of the double payment.

The eTags Customer support team is available Monday through Friday, 9 AM – 5 PM PST. You can reach one of our helpful and friendly customer service agents by phone at 888-633-5332 and pressing option 2 or via email at support@etags.com. You can also submit an online inquiry by visiting our contact page.

At eTags, we take great pride in providing fast processing and exceptional customer support for those looking to renew their registration and more. eTags provides:
  • Digital copy of the vehicle registration card available within minutes of payment submission.
  • Online renewal even if you are up to 6 months expired.
  • FREE one time replacement if tags are lost in the mail.
  • Order status updates sent by email, text message, and available via our status page.
  • Annual or bi-annual email or text reminders when it comes time to renew again.
  • Shipment out of state regardless of the registered mailing address on file with the DMV.
  • Multiple payment options including a flexible monthly payment plan option that still allows immediate renewal.
The MVA allows vehicle owners’ to renew their registration up to 60 days before the current tags expire. Should your tags already be expired, the MVA allows online renewal for up to 6 months after the expiration date. If your tags are more than 6 months expired, you will need to renew in person.
Tags are shipped out the same day the order is submitted if before 3 PM. After 3 PM, the tags are shipped the following business day. Registrations are mailed via USPS First Class Mail which takes an average of three (3) to seven (7) business days. Shipping times may vary slightly depending on if the tags are being shipped out of state and the how quickly your local post office processed mail among other things.
If you inadvertently submitted your renewal order more than once via our website, any duplicate charges are automatically voided within 24 hours. You will only be charged for each tag or vehicle we can successfully renew. If you were charged for your renewal by eTags and then by the MVA website or at an MVA office, the double payment needs to be refunded by the MVA. Once we collect registration fees, that is instantly transmitted to the MVA but they may not update their database to show that you are renewed for several hours or days which allows you or another authorized individual to submit payment again via another means. The duplicate registration card and sticker along with a completed refund form need to be mailed to the MVA.
Yes, the MVA will refund you the cost of the second year fee if submitted before the second year registration period begins. The registration card along with a completed refund form need to be mailed to the MVA.
It may take three (3) to seven (7) business days for you to receive your tags. If your tags are returned to our office, we will contact you to advise you of this and either ship them back out to the same address or a different address of your choice. If your tags are lost in the mail, you can contact our support team by phone or email for additional assistance to see if duplicates needs to be ordered.

Who is eTags?

eTags is a privately-owned, tech-driven vehicle registration and title services company. We simplify complex automotive transactions and help to alleviate vehicle owner frustrations. We maximize the use of technology and strive to improve human interaction to provide the best user experience. Our goal is to provide each of our customers with more time for the important things in life by making auto-related transactions fast and easy.

What areas does eTags service?

We provide vehicle registration services in Florida, California, and Maryland. In Florida, we operate as a courier service and facilitate fast processing of vehicle registration renewals through state-licensed agencies. In California and Maryland, we are licensed by the state DMV and MVD, respectively which allows us to instantly renew vehicle registrations.

What services does eTags provide?

eTags services vary slightly in each state. To find out more about we offer in your state of residence, view and click on the links in the map here. Some of our universal benefit include fast processing of your renewal than what many state websites provide, a digital copy or eTag of your registration card and premium customer support.

How can I reach customer service?

Our Customer Support Team is available Monday through Friday from 9 AM to 5 PM by phone at 1-888-633-5332 or email at support@eTags.com. Our Support Team can assist you with questions regarding the status of your order, billing, and renewal holds or flags among other things.