Hyundai Motor Group just launched DAL-e, a super advanced customer service robot that can help people as they browse through car dealerships to find their next vehicle. eTags, your registration and titling online company found out that for now, the artificial intelligence humanoid robot will work at a Seoul Hyundai showroom through a pilot program, while Hyundai further optimizes its capabilities and fine tune all that it can do.
DAL-e assist in easing workflow for car sales staff and offering hands-on help to customers, like those who don’t want assistance by human staff due to COVID-19 circumstances
DAL-e features language processing, so it could better understand potential car buyers, facial recognition and automated mobility so it could move about freely. For example, DAL-e, could be the liaison between a car buyer and the dealership’s general manager. As customers browse the showroom, DAL-e is there to greet and talk to them, show them around, provide details about various models, and so on, and when they’re closer to being ready to buy, DAL-e can connect them with humans in charge.
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The “Drive you, Assist you, Link with you-experience, DAL-e, is friendly, intuitive, and even has emotive physical features when closely interacting with potential car buyers. The idea, especially during this COVID-19 era, is to provide car sales expertise to customers as well as a personal and pleasant experience that’s more contact-free.
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The autonomous car salesperson robot can read human expressions thanks to a language comprehension platform
Imagine a potential car buyer walking into a car dealership to shop for a new model. With social distancing guidelines still in place, the customer would need to be wearing a facial mask. DAL-e, the autonomous car salesperson, could recognize whether customer is wearing a mask or not, and if they’re not he can advise them to wear one.
DAL-e can escort customers to various spots in a car dealership since its wheels are omni-directional. The Hyundai robot can explain various car technologies to customers, it can connect to a large screen furthermore illustrating has specific car features work, it can even gestures and ask people to take a selfies with it. DAL-e will work with Hyundai and Kia dealerships.
What are your thoughts on having a robot as your next car dealer?